If students and faculty need research materials that are not available in one of the libraries, the items may be requested through Interlibrary Loan, either online or in person. Users may place requests online, using ILLIAD, and may track the progress of requests. Using a major bibliographic database (OCLC), library staff members handle requests quickly and efficiently. Fax equipment, the posting of articles online to a secure website for borrowers, and ARIEL (Internet transfer of documents) are all used to improve response time. With another tool, Odyssey, any journal article that is electronically transmitted to the libraries can then be electronically transmitted to the student or faculty members desktop.